Us Two Support

Open Settings (the gear in Us Two) → Your data and tap Continue with Apple or Continue with Google. From then on, changes are backed up a few seconds after you make them, and the same sign-in restores them on a new phone. Backup is off until you sign in, and you can sign out at any time; the phone keeps its data.

Install Us Two, open Settings → Your data, and sign in with the same Apple or Google account you used before. Your backup is merged into the new phone. Anything you had not backed up (if you never signed in on the old phone) cannot be recovered by us, because it only ever existed on that phone.

Settings → Your data → Hold to delete my data. This deletes your cloud backup, your sign-in account with us and every tool’s saved data on the phone. One account backs up all Hyperfocused Apps apps, so this also deletes the backups of every other Hyperfocused Apps app under that account; those apps keep what is on their phones and stop backing up. You will be asked to confirm with Apple or Google first. It cannot be undone. If you are signed out, it clears the phone only; sign in first to remove a cloud backup too. You can also email Hyperfocusedengineer@gmail.com with a deletion request and we will do it for you.

Every tool has its own reset in its own settings (open the tool, then look for Reset or Clear). That clears that tool only; the others are untouched.

Yes. Us Two needs no internet connection and no account (sharing answers with a paired partner does, and catches up the next time you are online). If you have turned the backup on, it catches up the next time you are online.

On one phone, open Settings → Your partner, type your name and tap Get a pair code. Share the 8-character code (or read it out). On the other phone, open the same section, type a name, enter the code under Have a code? and tap Join. Each pairing holds two phones. To end it, use Hold to unpair; pairing again later uses a new code.

One time zone for the two of you, so you always get the same question on the same day and your streak agrees. It is set when you pair; either of you can switch it to your own phone’s in Settings → Your partner. It follows daylight saving by itself.

Both were removed. DuoDecide’s wish list is now the Hints tab in Love Notes (your saved wishes moved there), and its dinner wheel is the Dinner list in Pick for Me. Chore Trade has no replacement: the app tells you once, then deletes the chores and trades it had saved, from your phone and from your backup if you have one.

Your display name and, in Today’s Question, the answers you send. The app keeps an answer hidden until you have both answered that day; after that, either of you can also share the day’s card. Everything else in Us Two stays on your phone. Links are removed from answers, and each answer is limited to 280 characters.

Yes. Everything works on one phone. To see how the two-phone screens work, turn on Settings → Your partner → Preview with a sample partner. The sample partner is pretend and labeled as a preview, and nothing is sent.

Use Settings → Help → Report a problem, or email Hyperfocusedengineer@gmail.com. You can unpair at any time with Hold to unpair.

Reminders are local notifications. Allow notifications for Us Two in iPhone Settings → Notifications, and check that Focus or Do Not Disturb is not silencing them. Deleting the app removes its reminders.

Us Two is free and currently has no in-app purchases, so there is nothing to restore. If paid features are added later, they will be sold through the App Store and restorable from the app’s settings with the Apple ID that bought them.

All payments for iOS apps go through Apple, so refunds do too. Go to reportaproblem.apple.com, sign in with your Apple ID and choose the purchase. We cannot issue refunds ourselves.

Email Hyperfocusedengineer@gmail.com with your iPhone model, iOS version and what happened. We read every message.