Tiny Wins Support

Open Settings (the gear in Tiny Wins) → Your data and tap Continue with Apple or Continue with Google. From then on, changes are backed up a few seconds after you make them, and the same sign-in restores them on a new phone. Backup is off until you sign in, and you can sign out at any time; the phone keeps its data.

Install Tiny Wins, open Settings → Your data, and sign in with the same Apple or Google account you used before. Your backup is merged into the new phone. Anything you had not backed up (if you never signed in on the old phone) cannot be recovered by us, because it only ever existed on that phone.

Settings → Your data → Hold to delete my data. This deletes your cloud backup, your sign-in account with us and every tool’s saved data on the phone. One account backs up all Hyperfocused Apps apps, so this also deletes the backups of every other Hyperfocused Apps app under that account; those apps keep what is on their phones and stop backing up. You will be asked to confirm with Apple or Google first. It cannot be undone. If you are signed out, it clears the phone only; sign in first to remove a cloud backup too. You can also email Hyperfocusedengineer@gmail.com with a deletion request and we will do it for you.

Every tool has its own reset in its own settings (open the tool, then look for Reset or Clear). That clears that tool only; the others are untouched.

Yes. Tiny Wins needs no internet connection and no account. If you have turned the backup on, it catches up the next time you are online.

WalkQuest reads the step count from your iPhone’s motion sensor while a mission is running. Check that Motion & Fitness is allowed for Tiny Wins in iPhone Settings → Privacy & Security → Motion & Fitness, and that Fitness Tracking is on. Keep the phone with you; steps are counted only while the mission runs.

Reminders are local notifications. Allow notifications for Tiny Wins in iPhone Settings → Notifications, and check that Focus or Do Not Disturb is not silencing them. Deleting the app removes its reminders.

Tiny Wins is free and currently has no in-app purchases, so there is nothing to restore. If paid features are added later, they will be sold through the App Store and restorable from the app’s settings with the Apple ID that bought them.

All payments for iOS apps go through Apple, so refunds do too. Go to reportaproblem.apple.com, sign in with your Apple ID and choose the purchase. We cannot issue refunds ourselves.

Email Hyperfocusedengineer@gmail.com with your iPhone model, iOS version and what happened. We read every message.